I build and scale technology companies.
I currently spend my time split between my role as the Executive Chairman of DialogTech and a personal pursuit attempting to bridge the gap between technology imposed on our lives and everyday people trying to keep up.
From 2006 until early 2018 I was the founder and CEO of DialogTech. Stepping away from day to day responsibilities as the Executive Chairman I now work with the executive team and the board of directors to maximize the next stage of the DialogTech evolution.
DialogTech provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech’s platform solves one of the most pressing challenges in today’s mobile-first world by eliminating the black hole inbound calls create in understanding true marketing performance. And as marketers face mounting pressure to drive not only leads but revenue, DialogTech’s platform empowers marketers with the call attribution data needed to confidently invest in campaigns that drive calls, as well as the conversion technology necessary to convert callers into customers. DialogTech serves as a strategic partner to over 5,000 enterprises, agencies, and fast-growing companies across a wide variety of industries. For more information visit www.dialogtech.com
As of the April 2018 Dialogtech is approaching 200 employees, with over 3,500 customers and is leveraging an investment of $60,000,000 from the venture capital community. Dialogtech processes over 50 million minutes of phone calls on behalf of their customers, manages an inventory of over 4 million phone numbers and services customers worldwide. DialogTech was a member of the INC 500 in 2014.
In 1985, I founded Metamor Technologies, which focused its efforts on assisting companies in transitioning their mission-critical computer systems from yesterday to today. Metamor employed more than 500 professionals, located in 4 cities, who serve a wide range of clients from the banking, telecommunications, health care, insurance, retail, and services industries. Up until April of 1997, Metamor was a privately funded and operated company. In April 1997, Metamor was sold to Corestaff, Inc. as described below.Metamor Technologies was a consulting company that specialized in providing technology transition services to a diverse mix of clients. To facility technology transitions, Metamor provided training, client-server development, database and OAT development, internet/intranet services, LAN/wan integration and IT data center outsourcing services. My management and technology expertise contributed to Metamor’s explosive compound annual growth rate of over 60 percent. Metamor was listed among the top 25 Management Consulting firms in Crain’s Chicago Business Daily. In 1994 and 1995 Inc. Magazine ranked Metamor as one of the 500 fastest growing successful businesses in the United States.
During this time I was a leading authority in business strategy, technology transitions, client/server computing, operating systems, networking, and software development methodologies. I wrote a monthly column in the Chicago Computer Guide magazine and was often called upon to speak at industry symposia and seminars throughout the United States and in Europe. Attendees for these functions typically include MIS managers and senior corporate executives from major domestic and international corporations. Over the course of my career, I have led hundreds of seminars and classes ranging in length from hours to days.
At Metamor I was responsible for providing systems and management expertise to leading corporations that include Alcoa, Arthur Andersen, EDS, GTE, Globex, Hughes, Perot Systems, Quill Corporation and United Health Care. My assignments included IT strategy development, the reengineering of corporate technology architectures, technical analysis of corporate networks and application architectures and performance analysis and capacity planning. I worked effectively with people at various levels in their companies – from end users and technical staff to CEOs.
Up until August 1998, I served as Metamor’s President and CEO and provided support to the business as Business Strategist, Chief Technologist, and Director of Marketing. Much of his time was dedicated to the implementation of an acquisition and expansion strategy.
In March of 1997, I worked to orchestrate the acquisition of Metamor by Corestaff. This transaction was originated to provide capital for the rapid expansion of Metamor from a regional to a national firm and to provide liquidity for Metamor’s stockholders. My role expanded to include the strategic acquisition of companies forming the system integration division of Corestaff.
Post acquisition, Metamor continued its growth with an increase in revenues of 62 percent in 1997. The acquisition strategy, which drove the Corestaff merger, was implemented with over ten acquisitions in place. When I left Metamor in August of 1998, Metamor Technologies was poised to complete the year (1998) with over 52 million dollars of revenue. The overall system integration group consisting of 10 plus acquired companies, had 1998 revenues over 250 million dollars.
In support of the enhanced expansion strategy, Corestaff changed their corporate name to Metamor Worldwide and their NASQAQ trading symbol to MMWW.
Chicago Area Entrepreneurship Hall of Fame, sponsored by the University of Illinois at Chicago, Lord Bissell and Brooks, and LaSalle National Bank.
Finalist in the KMPG Illinois High Tech awards
Metamor Technologies – Inc 500 1994 and 1995
Ifbyphone/Dialogtech – Inc 500 2011
Cloud Based Marketing Technology Software
2005 – current
Ideation, founder, CEO/CTO, Currently Chairman of the Board
Photography, writing, thinking
Looking for my next project.
Quantitative Hedge Fund
Role: Interim COO
Jemmco was a hedge fund with over $600MMM in the market specializing in dollar neutral equity-based statistical arbitrage. I assisted the founder in managing the funds back-office operations while recruited a permanent COO.
Educational Technology Company
Ideation, founder, CEO/CTO
Edventions provided elementary school technology solutions via an industry first “split ASP” architecture with centrally managed servers. In 2001 Edventions was sold to Edison Schools.
Consulting and Systems Integration Company
1986 – 1997
CEO/CTO and Founder
Metamor which began as ISA (Irv Shapiro and Associates) grew to over 500 consultants servicing Fortune 5,000 companies world wide.
Digital Equipment Corporation
1980 – 1985
Software Services (Consultant and Manager)
I was employed by Digital Equipment Corporation for more than five years. In the most recent position, I served as the Manager of Digital’s United States Data Communications Expertise Center. In 1984, I was presented with the Key Contributor Award for efforts in forming this Center. In 1982, I was Digital’s Realtime Systems Data Processing Manager on site at Sun Electric Company. For my six-month involvement in this project, I received Digital’s Residence award. In 1981, 1982, and 1983, I was cited for the quality of his consulting efforts and received Digital Excellence Awards.
1978 – 1980
Microbus provided small businesses with accounting and inventory management systems delivered on Alpha Micro minicomputers.
1977 - 1978
Family Printing Business
Bachelor of Science (Computer Science)
Niles East High School (Skokie, IL.)
1970 – 1973